Customer Testimonials
Brett explained the new features very well and helped get the iPhone and profile added to the car. Car was clean and ready for pickup.
I bought a BMW 540i from out of state and worked with Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group.
Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and ...
On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sincere dedication to helping me. I returned on a nicer day and bought a car perfectly suited for my needs. It was a very pleasant experience.
Larry made this process so easy and was completely straight forward with me. This is my 2nd Range Rover and the first one took so much time. Grand Rapids was so easy to work with and made the deal work within the limits I proposed. Would definitely buy from them again....If I can get my boyfriend to convert from a BMW to Range Rover - I would be ecstatic...:) Thanks Larry
I have recently leased a Land Rover Discovery from Sharpe Land Rover, Grand Rapids, MI. This is my first Land Rover. I worked with Larry Brandsen during this process and completely satisfied with his excellent service and experience. Thank you and Keep up the great work.
I have completed the purchase of my second Land Rover. Both were purchased from this dealership. I rarely write reviews but felt compelled to do so because of the professional and overall excellent experience I have had with the sales and service team at Sharpe Land Rover. The knowledge, passion, and respect for the customer exhibited by this group of individuals has been consistent and above par for the eight years I have been bringing my business there. I couldn’t be happier and this is why I decided to purchase from them again. Thank you and Keep up the ...
I just purchased a new X5 from Sharpe BMW in Grand Rapids, MI. Steve Glenn is an excellent , professional , knowledgable salesperson. I've owned 5 BMW's, I'm very pleased with this dealership. Nick in finance is awesome too, Mandy in service as well.
I had previously bought 2 range rovers from Larry and the service is second to none. He showed me the new jaguar SUV and I was sold.
This is my first BMW and I love it! Working with Sharpe, and Steve in particular, was a great experience and has continued to be even after the initial purchase.
This was our second BMW purchase from Sharpe. We knew exactly what we wanted and it was not easy to locate. Apparently having the tan carpeting that I like is not common. Our salesman, Steve Glenn, was very willing to search and search to find a vehicle for us. We couldn't be happier with the vehicle he found for for us! He kept us informed during his search and was genuinely interested in making us happy. He is very easy to work with. We are also pleased with Mandy in the service department. She is delightful and very competent. ...
This is the second X3 we have purchased from Dan Erdei. Both our dealing have met our expectations of BMW. Dan is knowledgeable, helpful, and attentive. We simply sent him an email on what we were looking for and within 2-3 months Dan delivered. We will be back to see Dan for our next BMW.
I just to took delivery of my BMW 428i Gran Coupe and I love it! My buying experience at Sharpe was exceptional thanks to Dan Erdei. His follow up and knowledge of the product line truly made my experience a very positive one. Which is why I came back to buy by 2nd car.
Many Thanks to Dan Erdei for making the ordering and delivery of our new 4-Series a seamless transaction. This is our 9th BMW lease with Sharpe, and the professionalism and attentiveness always makes doing business with them easy. Thanks Again Dan!
We were very impressed working with Steve Glenn from start to finish with the entire car buying process; friendly, professional, knowledgeable and helpful. Thumbs-up!
April 23, 2016 Sharpe BMW Twenty years ago, Francis Fukuyama, then a senior social scientist at the Rand Corporation, now at Stanford University, in his book TRUST argued the thesis that a culture that honors trust in business dealing provides an essential social capital to the economy. To associate the word trust with the experience of buying a used car, for decades, seemed like an incompatible mix. From our buying experience, The Sharpe Collection BMW has made trust an included option in their business dealings. The longest missing “car option” in automobile business dealings for generations has been trust. The longstanding negative ...
I don't know what took me so long to get one of these cars. Steve was attentive and patient eventhough he was very busy. He located what I wanted and got it as quickly as possible to meet my schedule. Thanks Steve!
Steve was awesome! At 24 years old, I didn't expect to be treated seriously when inquiring about buying a new BMW....However, Steve guided me through the process effortlessly and treated me with respect and professionalism. He coordinated retrieving my sweet whip as fast as possible and in the end, we both had a great time with it. I can see myself driving BMWs for life. I absolutely love my 2016 BMW M235i....Not good for my ego, but yolo. Thanks, Steve! Last but not least, the woman who took care of the paperwork, Nichole, was a gorgeous and super ...
First time buying from this dealership. We had a wonderful experience. Steve was great to work with. Steve helped us try to get our BMW X3 on the same day we test drove it. We live 1.5 hours away so we wanted to take the car home that day. We were not able to we ran out of time and Steve and Jeremy had the car brought to us all gas up clean. It was such a great experience. I love my new car, and will shop there again. THANK YOU STEVE, JEREMY, AND NICK for all your help
Went in to turn in my lease early, had leased a 328ix in November '13. Always wanted a 5 series. Steve got me into a 2013 528ix and paid off my lease. I got a great car and the service is excellent and the people at the dealership are very helpful and treat all customers the same. I would recommend them to anyone, great experience, even after hours, they stay as long as it takes to get things done.
Contacted Sharpe on a 528i xdrive they had and when I came they took care of me right away, went on a test drive and Steve gave me all the details on the ride and took me through some of the cool features. We made a deal the same day and it was a deal that I was Happy with, Steve did a great job on working with me on the price and helping me through the whole process! I recommend this dealer to Everyone and when you go in ask for Steve!
This was our first time buying a BMW and Steve Glenn and The Sharpe Collection made it easy and actually fun. Their pricing was very competitive and the service was outstanding. I would definitely recommend this dealer.
Steve is the most pleasant auto professional I have worked with. Throughout the entire process, from test driving, to taking delivery, Steve's service was diligent and informative. He never once pushed to get me into a certain product line or into a certain financing/leasing option, which is what I experienced at other luxury dealerships in Grand Rapids. Instead, he listened to my needs and wants and provided the information that allowed me to make a confident decision. He was able to deliver accurate data in a timely manner. He had the most amazing patience throughout the entire process. ...
I needed a later lease signing time for me new i3 and everyone involved was willing to make it work, making it a great experience. A few months beforehand, I accidentally blew a tire on the curb outside the dealership, and they swapped my spare for me in their shop on the spot, a huge favor. Service and Sales dept.s were both fantastic to work with!
I bought my first Land Rover and I LOVE it; it won't be my last:) Working with both Larry and Paul was very easy; great communication and an understanding of making the customer happy! I would highly recommend them. I look forward to future Land Rovers through the Sharpe Collection.
We bought new Land Rover Discovery last week. We appreciate Larry's help with the purchase. We will definitely recommend Larry for anyone who plan to purchase/lease car from this dealer.
Steve was very knowledgable about the vehicle. He gave me all the information I needed to make an informed and smart decision. Everyone at Sharpe has been helpful and extremely friendly. I would recommend this dealer and Steve for your next car purchase.
I got my new range rover almost 2 weeks ago and I'm very happy with it. Larry was able to find me the one I wanted much quicker than I expected. Their whole staff made the process quick and smooth 10/10 would recommend to others.
This was my first experience at a Mini dealership and I loved every minute of it. Everyone was very helpful and explained all the features and differences between the models and packages available. You can tell that the staff love their job and being able to share the joy of Mini Coopers with others.
I recently purchased a Range Rover Evoque from The Sharpe Collection in Grand Rapids. My purchase started back in January when I contacted Shaun Waid via email for assistance. I had a lot of questions about the vehicle. He encouraged me to check one out with a test drive, which I did - twice. While Shaun was there every step of the way, he introduced me to Brian and Jordan who were also helpful with my test drives and my final purchase. I ordered the vehicle with no pressure to purchase one from the lot and got exactly what I ...
My recent lease experience on a new BMW was very positive. Steve Glenn was my go to for a car that had yet to be delivered. He helped me find the right vehicle and the process was timely and efficient. The complete Sharpe team made the process virtually painless.
Hello Larry, Lee and I want to take you and The Sharpe Collection for assisting us with purchasing our 2011 XF Jaguar car. Larry thank you for helping us to purchase the car at the price that we emailed you for. We felt like we were very important customer to Sharpe Jaguar dealer. We have purchased our last two Jaguar's from Sharpe Jaguar Collection. Lee and I are very pleased with our visit, and we would recommend friends and family to Sharpe Jaguar Collection. My husband and I felt very confortable talking to Larry concerning the price range we were ...
The whole buying experience from test driving to signing the final paper work exceeded my expectations. They took the time to let me test drive several models without complaint. My family decided to make an impromptu road trip the same day we agreed to buy the car. Sharpe was very accommodating in getting the car detailed, papers signed, and overview completed within a 3 hour window so that we could be on the road with the new car. Even though our timeline to take possession of the car was very short, and in my opinion unrealistic, we never received a complaint ...
When Steve told me about the lease deals they were running on BMW i3's, I had to come in and check it out. I wasn't disappointed; ended up putting money down on the car less than 4 hours later. Steve & Sammy did an amazing job of getting me all of the information that I needed to start driving my new electric car.
I needed a new car on the spot and Steve was the first sales person I met as I entered the dealership. He was friendly and let me take a car out for a drive no questions asked. When I came back he made everything so easy to buy my new car and it was really a relaxed sit down and atmosphere. He handled everything for me and made the whole experience very smooth. I have called him with questions since my purchase and he has been great. I am happy to now own my 2nd consecutive BMW and will ...
Most people love getting a new car. Those same people often hate the process of buying a new car, me included. Sharpe was up-front about everything from availability to price. When they couldn't find what I wanted in inventory they helped me custom order my new MINI F56 right from the factory. They assisted in tracking it from production, to the ship, to the dealership. I got a fair trade-in for my 2007 R56, and they went out of their way to make sure the right people were available when it was time to take delivery. Sharpe, and in particular ...
I had a great experience buying my first Mini. Joe was our salesman who was courteous, patient and low pressure. He knows the Mini product line because he has a passion for them. The other people we met were also friendly. The showroom showed off the Mini line up well. I have owned many cars in my life and the Mini is the funniest car I have ever owned. I can't believe that this one car satisfies ALL of my needs.
I am very pleased with my decision to purchase a second consecutive Certified Pre-Owned BMW through Sharpe. The first experience I had was great, and this experience was even better! Steve was easy to work with and understood my needs/criteria, I would definitely recommend visiting him the next time you are in the market for a new or used vehicle!
It was easy to get my new mini. Now I know to come in 6 months before the end of my lease and order my new mini.
Steve Iveson couldn't have taken better care of me. I live 2 1/2 hours north of the dealership. We were able to work out all of the details by phone and email. He was determined to make my experience a good one and did everything he possibly could to make that goal a reality. Car dealers are known for playing every trick in the book to pressure you into buying a car. This dealership doesn't work that way. I found them to be completely upfront and honest. No pressure. Very refreshing. Thanks for all you did Steve. I'll be ...
I called Sharpe BMW to inquire about a used car on their website and was connected to Steve Glenn. I told Steve that I was 3 hours away and did not want to make the drive without some kind of estimate on my trade-in. Steve was very understanding of my situation and worked with me to get me a ballpark trade-in price that was acceptable, so I made the drive. As I arrived at Sharpe BMW my check engine light came on, so I talked to Jason Bigelow in the service department and he was very accommodating and took my car ...
I appreciated the prompt responses and attentiveness provided by Steve Glenn. I asked Steve to work out a number of different pricing scenarios for me and he helped provide clarity and value. Great experience overall and I will definitely be back in the future.
I would have to rate my buying experience 11 out of 10. Shaun Waid was very honest and professional. A++++ Great communication. Great facility. Shaun treated us with respect and never tried to push us into another vehicle. Arrived in the middle of a blizzard, Shaun pulled the jeep into the garage and even gave us a flashlight to inspect the vehicle. Very transparent, didn't try to hide anything like other dealers. Great price, great Jeep, perfect condition. If you want to buy a vehicle without the pressure then go to The Sharpe Collection and ask for Shaun. You feel as ...
Came in on Saturday to test drive an Evoque. They just received a black on black which is the one my wife wanted to test drive. It had not been detailed and ready for sale yet. Larry went and had it washed and put gas in it for the test drive. We ended up purchasing that car because that is the one she wanted, not one that was on the lot. Thank you Larry.
Exceptional service and experience by the entire sales team headed by Dan Erdei; I look forward to dealing with this group again in the future.
I recently purchased a new Jaguar. I was debating between a new Jaguar and another dealership and a different brand and model. In the end, Larry Brandsen, my salesperson, was the difference maker in my decision to purchase a new Jaguar over another brand. He is very knowledgeable, not pushy and just a pleasure to work with. What I especially appreciated was he extra time he spent with me before and after the purchase to go over all the features of my new Jaguar. Paul Flood, the sales manager, was also very helpful during the process. In the end, it'...
I recently bought a car from The Sharpe Collection and was very pleased with the experience. I recommend Sharpe be included in anyone's car buying journey. The car i was interested in was accurately and fully represented online and I had no surprises during the purchase. Sharpe took care of all the paperwork and even called the insurance company. The car was professionally delivered to my driveway at the time I expected and the transaction was simple to complete. Obviously I would work with Sharpe again.
The purchase of my 2015 mini was my second purchase through the Sharpe Collection dealership. The customer service, attention to detail and efficiency of this dealership is simply outstanding. My second purchase experience was even better than the first one in 2009. They work very hard at meeting the needs and questions I had buying a new vehicle. I am very pleased again.
We contacted the Sharpe MINI dealership via their web page several months ago looking to purchase a MINI Countryman All 4 used and the car we were looking at had already been sold. Our contact was Steve I. and he said he would keep an aye out for us. He eventually called many times keeping in touch and then to let us know that two 2015 service loaners had come up for sale, we drove down from Interlochen on a Saturday and worked out a deal and closed all in that same day! great store and wonderful folks. Walt & Leslie L.
My husband and I have been telling everyone about our incredible experience with our 2015 MINI Countryman ALL4. Steve Iveson (our Motoring Advisor) is knowledgeable , put us at ease, really explained every aspect of the process to purchase or lease, honestly explained about trade in values, discussed all details of the engine and interior of the vehicle , introduced us to the Manager Jason, and our Service department advisor Yommani. I think it very important to share how Steve personally treated me. My husband and I made the appointment to test drive the MINI together. I mentioned to Steve that this was ...
These people are an absolute joy to work with. Larry Brandsen made the purchase of my Jaguar simple and easy. I highly recommend The Sharpe Collection for your next automobile purchase
My recent experience with the Sharpe Group and specifically sales representative Shaun Waid was exemplary. I could not have sought out a more professional organization as knowledgeable with regard to their product detail when considering automobile dealerships in the metro Grand Rapids area. Shaun not only clearly articulated the specifics of the Mini that I just purchased, but allowed the time and consideration that I needed to make the decision to purchase with no pressure. The entire process with the Sharpe Group was well organized and very efficient. Thanks again for not only a great vehicle, but a pleasant purchase ...
Steve Iveson was very helpful in the purchase of my 03 bmw, very knowledgeable about the car, would buy a car from Steve again when the time comes.
Steve was very attentive and knowledgeable Went over everything so that I felt comfortable. He also gave a nice tutorial on what the car offers. When I called back with questions he was very prompt in getting back with me. He also has the most beautiful family. Thanks Steve!!
This is my second purchase from Mini of Grand Rapids and without hesitation I will be back. I worked with Steve Iveson on my latest purchase (2014 Countryman) and couldn't be happier with the entire experience. Steve was very knowledgeable about the entire line of Mini's, in fact we chatted for some time about the Gen1 I was trading in. From start to finish I felt no pressure and felt more like I was chatting with a friend who happened to sell cars. I can't say enough about how neat this dealership is; it really is like a ...
I came to Sharpe to look at a 2002 Jeep Liberty. This was my first time buying a car and I was incredibly nervous. Steve was very friendly and easy to talk to. He made the overall experience enjoyable--he really cared about me as a person and wanted to give me the best deal possible. I felt very comfortable and at ease while looking at this car and not at all forced into buying it. I would definitely recommend this dealership--and Steve--to my friends and family! Thanks, Steve!
Shaun was an excellent salesman. Was a pleasure to work with. Made the whole process enjoyable. This dealership has my vote for a friendly, knowledgeable, and understanding business. Thank you.
It has now been one month since we purchased our vehicle at Sharp from Shaun. And we LOVE our vehicle and LOVED our experience at Sharp! We researched our vehicle options for months! And Shaun at Sharp still managed to beat all the other dealers hands down! Best price, Best financing, Best customer service, Best communication, Best vehicle service, Best purchase transaction, and Best vehicle to match our family needs! And they kept ALL their promises - every last one! We wish we had started with Shaun at Sharp - it would have saved us three months of time, frustration, ...
I was looking for a used mini clubman and found a mini that satisfy my requirements at MINI Grand Rapid. I have really great experience of communicating with adviser Steve. And he helped me to finish all the processes, like paper work, insurance, efficiently. So I get my MINI now and really enjoy it!
My husband and I were looking to buy a new MINI since we are very satisfied with our present Cooper. We wanted to consolidate a sedan and the MINI into one car and were looking for a MINI Countryman. The closest dealer to us is MINI of Grand Rapids so we drove 90 miles one day to check out their cars. We met Shaun Waid while perusing the parking lot of MINIs. He is a friendly, sincere car salesman who immediately steered us to the correct model for our needs. He spent lots of time finding the car since his dealership ...
I am so happy to be back in a mini. I sold mine 3 years ago when my grandson was born because I couldn't get his car seat in the back. Now that he is older I have gone back to the vehilcle I love the most - my cute as a button little mini-mini. Thanks you Shaun!!! you made it possible. 😉
I was looking to purchase a new Mini to replace the one I bought 12 years prior. Shaun listened to what I was looking for and promptly brought me an exact fit. I appreciated that they did not pressure sell or push other features or services that I did not want. The entire group, Shaun, Jason and Nicole worked as a team and I liked that Jason jumped in to help when Shaun got double teamed. When I picked up the car on Saturday, he had everything ready, walked me through all the new features (and there were plenty compared to ...
The service was Great. I found everyone to be vet helpful and knowledgable. We were able to complete the transaction in a timely manner with attention to details. All great !! Thanks Steve!!
Went to Sharpe Collection to test drive Mini Cooper Countryman Saturday morning and drove my Countryman home the same day! Great experience! Steve was a pleasure to work with! Very friendly! No pressure! He took the time to go over all the important features of my new Countryman. Thanks to Jason and Nicole ! Overall the staff is very friendly and polite!
Steve Iveson and the MINI of Grand Rapids team made finding my third MINI Cooper a hassle free and fun experience. They worked hard to make sure that I left with the MINI that was right for me.
I recently purchased a used Mini from Sharpe. Working with Steve Iveson was a pleasure. He was knowledgable and willing to go the extra mile to make purchasing our Mini an easy and enjoyable experience. We had a little bit of custom work done at the dealership prior to purchase to personalize the car. I greatly appreciated that Steve would follow up daily and occasionally twice a day to communicate when our vehicle would be finished and ready to be picked up. I never had to guess what was going on. That type of attention to detail is not regularly ...
Shaun Waid is the best sales person we have ever dealt with in purchasing a car. That is probably why we now own two mini coopers in our family. The entire Sharpe Collection experience was excellent including Nicole in finance. We look forward to our newest Mini Cooper and am confident that Sharpe will take care of us for many years to come. Thanks so much Shaun and Nicole for everything you helped us with. Top notch customer service and experience. Loved loved loved it!!!!!
Shaun Waid was very friendly. He did not pressure me. I told him exactly what I wanted and he provided the best solution. I love my MINI!!!
We recently leased a new Mini Cooper from Sharpe and found the overall experience excellent. Living in Charlevoix we had some reluctance about working with a Grand Rapids dealer. We stopped by the dealership on the way home from a short trip and met with Shaun Waid, who gave us a great introduction to the Mini. After a test ride we were almost convinced. After getting home we talked with Shaun a couple of times and lined up the vehicle we wanted. He arranged to have the car delivered to us in Charlevoix. His work, and the excellent paperwork of ...
There was an issue with the car I had ordered. They did everything they needed to do to make it perfect. Now I love the car boys.... Thank you.
Not only do I love, love, love my Mini, but the process of purchasing my car was painless! Shaun was a great sales person. He listened to what was important to me and showed me all of my options with out any pressure at all! He supported my decision and worked hard to get my car's accessories installed and get the car ready or me quickly. We have purchased 3 cars now from Jason Deutsch and Shawn Waid. I have a feeling it will be many more. I highly recommend buying a Mini, and I highly recommend buying it from ...
I never thought I'd be able to afford a MINI - so I only ever looked longingly at them on the road - wishing I could own one ... someday. Then, MINI of Grand Rapids came to town and when it was time to buy a car we thought - well, let's at least take one for a test drive - even if we can't buy it, it'll be fun to check it out. Well, lo and behold, MINI was much more in our reach than I ever could have imagined. Working with Shaun was a true ...
I have wanted a Mini for a long time. So, when I came to your dealership and everyone was so nice and let us look as we please I knew it was the dealership I wanted to deal with. Shawn was very accommedating and clearly wanted our business. I love my Mini and so far I am glad I got her. I hope all of my service will be as pleasant as buying the car.
From the first phone call to signing the documents, we were very pleased and excited to lease our Range Rover Evoque.Brian and the rest of the team were friendly, knowledgeable and very helpful when it came to getting the whole transaction done. The showroom was comfortable and we felt welcome from the start. Everyone was great! Thanks again for. A great experience!
I had a great experience in purchasing my first Mini. I wondered into the dealership on a Wednesday morning, and Shaun made me feel welcome. He was very knowledgeable of the products that Mini offered and he didn't seem aggressive like most car salesmen. He gave me the keys to two distinctively different vehicles and told me to hop in and take them around the block. We went back and forth over the next month or so before I finally committed to the features that I wanted my MINI to have. I gave him the date I wanted to ...
Had a wonderful experience in purchasing my new F-Type V8 S. The sales staff was friendly, knowledgeable, and very accomodating to my needs. I met various members of the sales and service staff providingme comfort in buying this car as well as future care needed in its service and maintenance. I plan on future vehicle purchases through Sharpe and will recommend to anyone looking to buy or lease a new car.
Nice experience! I got in touch with Jason Deutsch over a month ago, when I was thinking to buy a MINI and finally yesterday I drove home my dream car. Thanks to Jason's time and patience with me during the entire time. Overall the staff is very friendly and cordial, whoever I interacted with. I recommend Sharpe Collection and wish them continued success!
Great experience! Shawn was a pleasure to work with. He took the time to go over all the important features of my new mini. Thank you
I bought my first Mini Cooper in 2011 from Sharpe. It was a demo model and I really enjoyed getting to know this make of car and the great people at Sharpe and other Mini owners. I decided to move to the S model and in talking to Shaun, he suggested I wait for the 2014s as they were going through a model change. Boy did he give me great advice. I ordered my Mini in late May and just picked it up today. This is the very first car I have ever ordered from the factory (and I am in ...
I am very familiar with dealerships working for a big three manufacturer for 30 years. Shaun Waid did a super job getting me out of my 2009 Mini and into a brand new 2013. I recommend him highly.
My first experience with the Sharpe Collection was when I purchased a used Mini Cooper Clubman in 2011. I worked with Shaun Waid and it was a very pleasant and easy car-buying experience. So when I decided to buy a new Mini, there was no question - I chose the options and got in touch with Shaun. There's no high pressure sales tactics; Shaun understands his customers and helps them get the car they want. It was so fun to pick up my 2014 Countryman! They put a big red bow on her and parked her out front. Shaun takes a ...
This was a very good experience with no pressure and a great used car. Shaun was friendly and helpful...I would highly recommend anyone who is in the market to buy a car to visit The Sharpe Collection.
We bought our first Mini Cooper from the Sharpe Collection in 2009. Shaun Waid was our salesperson. I found Shaun, at that time to be very knowledgeable and patient. During a recent visit, Shaun sat down with me and laid out scenarios for purchase and lease options for a new 2014 vehicle and explained each option to me. My husband and I decided to lease, however, on the day we were to pick up the car, we decided to back out of the deal due to some very negative comments I had read regarding leasing on the internet. When I told Shaun ...
I was looking online for a used Subaru within 100 miles of my home near Battle Creek, Michigan. I called The Sharpe Collection and the representative was very helpful, not condescending or pushy. We made an appointment to test drive a vehicle and were met with warm and friendly personalities. The experience was outstanding; professional, friendly, no gimmicks, no hassles. We talked about "deals" other car dealerships offer and were informed that Sharpe doesn't engage in tactics that mislead clients (what a refreshing approach). Because the employees don't work on commission the environment was stress-free and very ...
This was my second time purchasing a Mini from Sharpe. They are wonderful to work with, their showroom is very clean and intuitive and their service is great. Shaun even called my insurance company to change from my Kia to my Mini. I will be back in a few years to purchase another Mini from Sharpe.
The process began at 5 pm on a Friday afternoon with a road test and a quick chat with product specialist Sean. After a brief negotiation, I took delivery of the car the following morning. Todd Kerkstra, Paul Flood and the rest of the team at Sharpe were very professional and took care to make sure that I understood the entire sales process. The entire transaction, from the evaluation of the trade in vehicle to the final signatures took less than 2 hours. I would very much recommend Sharpe for your future vehicle needs.
Jason is the best to work with. He is very knowledgeable and explains thins well. Service work was performed as requested in a timely meaner. I appreciated the wi fi access and free coffee and fruit. Sharpe is a pleasure to buy a car from and get service at.
Very professional and friendly staff (Shaun was awesome). Found the vehicle on their website on Thursday and was picking up my new car on Saturday. Was worth the 2+ hour drive one way. I have dealt with the other two mini dealers in Michigan and this experience was by far superior. Thank you Shaun, I love my new Mini!!
Want to extend our thanks to Todd Kerkstra for making the ordering and delivery of our new X5 go seemlessly. We changed our minds a few times on some the details, and Todd was patient with us while we finalized our decision. This was our first experience with Todd and we will most certainly work with him again in the future. Thank You!! Jeff & Rebecca
The Jaguar XKE has always been my dream car. When Jaguar Land Rover came out with the F Type I was excited. Driving by the delearship by mistake, I noticed My new dream car. I was greated outside by Dave Bales and without pressure He showed Me the vehicle and explained all the features and nicities. I didn't return to the delearship for 2 days trying to talk myself out of the purchase. When I did return the vehicle was gone. Dave took the time to researce the US to find what I wanted. The car was on an ocean ...
I went to the dealership looking for a replacement for the car I had been driving for 9 years. I made contact through the MINI of Grand Rapids website because I had wanted a MINI for a long time and was set up with Shaun for a test drive. Shaun was very helpful, informative, answered a lot of questions I had and kept in touch with me until I found the car I wanted. He went above and beyond to be sure I was satisfied with my purchase. He made the experience very pleasant and I would highly recommend him to ...
We were in Grand Rapids for business, and before our arrival had viewed a 2014 diesel 328d online that we were interested in checking out. When we arrived at Sharpe we were not initially able to locate the vehicle on the lot. Upon entering the dealership we came in contact with Quentin and explained to him what vehicle we were looking for. Right away he went out and located the car we were interested in and brought it to the front door for our inspection. Realizing that the car we were looking at online did not have the options we were ...
I had previously (about 2 years ago) bought a Mini Clubman demo as a surprise for my husband after a test drive and Shaun not only made the transaction quick and smooth but he also kept my secret. His knowledge and expertise with the Mini brand was excellent, so when my husband decided to return the favor and purchase me a new Mini we went right over to Sharpe to talk with Shaun. We were looking for a 2013 All Wheel Countryman S in a specific color with a lot of options that I decided it must have. Shaun took down all ...
I was nervous about buying my first car, but Quentin put me at ease. He took the time to listen to what I was looking for in a vehicle and exceeded everything I asked for. He made the process so seamless and easy. He took care of everything - all I had to do was enjoy my new car! I would highly recommend him to anyone looking for a car - new or used. Thank you for making me feel completely comfortable with making such a large purchase! I could not be happier!
The service was exceptional. Dave is personable, knowledgeable, and was great to work with. The first jaguar I considered (which he brought to my office for me to test drive) wasn't roomy enough, so Dave showed me another roomier version. I ended up purchasing this model and am very satisfied.